Privacy Policy

This Privacy Policy governs the manner in which Innovative Hearth Products (IHP) collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://IHP.us.com website (“Site”). This privacy policy applies to the Site and all products and services offered by IHP.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Our Site uses one or more companies to place advertisements for our products and services and those of third parties on our Site and third-party sites. Cookies and other technologies such as Web beacons or tags are used to measure the effectiveness of our ads and to determine the display of content and advertising to you based on your interests both on our site , as well as on third-party sites where you may visit. To support this interest based advertising solution, we, and companies who we have contracted with, may use anonymous information about your visits to our and other Web sites. The information collected and used by this process is always anonymous, and does not enable any third-party to identify you individually.

How IHP uses the information we gather

We use the information to enhance your visitor experience and fulfill requests for specific items offered by online request. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

The people that are given access to this information

Your personal information is accessible by authorized IHP personnel only. We do not sell, trade, or rent Users personal identification information to others.

The security measures we have in place to protect your personal information

To safeguard your personal information, we use a secure server to store all personal identification information.